Selected intern’s day-to-day responsibilities include:
- Conducting periodic client feedback and satisfaction surveys to assess service performance.
- Coordinating service renewals and maintaining ongoing communication with U.S. clients and partners.
- Designing and managing client referral and loyalty programs to drive engagement and repeat business.
- Preparing client case studies and success stories that highlight measurable outcomes and impact.
- Analyzing client retention data and preparing reports for leadership to identify improvement areas.
Skills Required
- Strong communication and relationship management skills
- Understanding of customer success and client retention principles
- Analytical mindset for interpreting client feedback and data
- Proficiency in Excel, Google Sheets, or CRM tools
- Empathy, professionalism, and problem-solving ability
Who Can Apply
Only those candidates can apply who:
- Are available for a part-time or full-time (hybrid/remote) internship.
- Can start the internship immediately.
- Are available for a duration of 3–6 months.
- Have relevant interests or skills in customer success, communication, or client relations.
- Are empathetic, detail-oriented, and eager to learn retention and relationship-building strategies.
Perks
- Stipend and incentives for top performers
- Certificate of Completion
- Letter of Recommendation for high-performing interns
- The monthly stipend will be discussed based on performance after the interview; some internships may be unpaid depending on role and contribution level